SERVICES OVERVIEW

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ISO Certification Consulting Services

ISO Management Systems gives the right framework for doing business and ISO Certifications gives assurance to your customer regarding the quality of your product/ services. We offer complete consulting services on various international standards which includes implementation, certification and maintenance of your management system. Some of the important ISO management systems are given below for your reference:

  • ISO 9001 - Quality Management System (QMS),
  • ISO 27001 - Information Security Management System (ISMS),
  • ISO 22301 - Business Continuity Management System (BCMS),
  • ISO 14001 - Environmental Management System (EMS),
  • ISO 20000 - IT Service Management System (ITSMS),

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Information Security Consulting Services

Information is the most important resource for any organization in today’s IT environment so we’ve to preserve its confidentiality, integrity and availability. AT CSI Group, we’re ready to do this practice by giving following services to our customers:

  • Data Classification,
  • IT Security Gap Analysis/ Risk Assessment/ Audits,
  • Vulnerability Assessment & Penetration Testing,
  • Business Continuity/ Disaster Recovery Planning,
  • IT General Controls (ITGC) Reviews,
  • SSAE 16 (SAS70) IT Audits,
  • Information Security Policy/ Procedure Development,

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Business Process Improvement Consulting Services

CSI Group has experienced professionals who provides business process improvement consulting services for increased profit, more efficient resource utilization, higher quality products/ services, accelerated time to market and a strengthened bottom line. Few of the areas are mentioned below which gives a snapshot of BPI consulting services:

  • Business Process Analysis,
  • Business Process Mapping,
  • Business Process Reengineering (BPR),
  • Lean Six Sigma Policy & Procedure Development,
  • Lean Six Sigma Deployment,
  • KAIZEN Deployment,

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CMMI Consulting Services

CMMI® stands for Capability Maturity Model Integration which was developed by Software Engineering Institute at Carnegie Mellon University, USA. CMMI Model is used for developing or improving the business processes in an organization to meets its business objectives or goals. AT CSI Group, CMMI consulting services involves assessment, training and process development to implement the CMMI Model in order to standardize and improve your processes. CMMI consulting offerings include:

  • CMMI GAP Analysis,
  • Process Definitions,
  • Process Base-lining & Modelling,
  • SCAMPI Assessments,
  • CMMI Level 5 Specialized Services,

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Training Services

Employee training is essential for specific purposes related to your business. A recent survey shows that 40 per cent of employees who receive poor job training leave their positions within the first year. Despite the initial training costs, training pays back your investment. We at CSI Group will help you to gain your specific training need. Here you can find few of the training programs:

  • ISO Foundation/ Awareness,
  • ISO Lead Auditor,
  • ISO Lead Implementer,
  • Lean Six Sigma (Yellow/ Green/ Black/ Master Black Belt),
  • KAIZEN,
  • Project Management,
  • ITIL,

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QA Outsourcing

CSI Group helps customers to solve business quality issues through outsourcing of Quality Assurance functions permanently to us on daily basis where one of the CSI resource will be aligned to your organization. Some of the Quality Assurance functions which we will handle as your outsourced department are:

  • Resolution of Quality System Issues
  • Internal Auditing
  • Coordination in External Auditing
  • Regular Internal Quality Trainings
  • Coordination in External Quality Trainings
  • Performance Reviews